General terms and conditions

As of 2022

The business relationship between Bix’n Andy and the customer is governed exclusively by these general terms and conditions. Bix’n Andy does not recognise any terms and conditions that conflict with or deviate from these GTC and hereby expressly contradicts them. Conflicting terms and conditions of the customer are only valid if Bix’n Andy expressly agrees to them in writing.

Time of the conclusion of the contract
By clicking the button “Send order” you place a binding order for the goods contained in the shopping basket. he confirmation of receipt of the order follows immediately after sending the order. The purchase contract is concluded with our delivery confirmation or delivery of the goods.

Inspection of the text of the contract
The text of the contract is stored. You can view the general terms of contract at any time on this page. You can view your specific order data in „My account“.

Delivery times
Please refer to the product description for the estimated delivery time. If no details are given there, delivery will be made within 3 days after receipt of payment if the order is accepted. The agreement of longer delivery times at your request is possible.

Partial deliveries
We are entitled to make partial deliveries. Additional shipping costs will only be incurred if expressly agreed.

Cancellation policy

A. Cancellation policy vis-à-vis consumers
The buyer, who is to be regarded as a consumer and who does not place the order in the context of a business, gives his consent by initiating the ordering process that he has read the information on the right of withdrawal pursuant to § 5 para. 1 FAGG and the information specified in Section 4 1 FAGG in the course of confirming his order by email.

B. Cancellation policy vis-à-vis companies
Right of withdrawal
You can revoke your contractual declaration within 2 weeks without stating reasons in text form or by returning the item. The period begins at the earliest with receipt of this instruction. To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter, fax or e-mail sent by post).

To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the end of the cancellation period.

Consequences of revocation
In the event of an effective revocation, the services received by both parties shall be returned and any benefits derived (e.g. interest) shall be surrendered. In the event of an effective revocation, the services received by both parties shall be returned and any benefits derived (e.g. interest) shall be surrendered. This does not apply to the surrender of goods if the deterioration of the goods is exclusively due to their inspection – as would have been possible for you in a shop, for example. In addition, you can avoid the obligation to pay compensation by not using the goods as if they were your property and by refraining from doing anything that could impair their value. Items that can be sent by parcel post must be returned. Items that cannot be sent by parcel post will be collected from you. You have to bear the costs of the return if the delivered goods correspond to the ordered goods and if the price of the goods to be returned does not exceed an amount of 20 euros or if, in the case of a higher price of the goods, you have not yet provided the consideration or a contractually agreed partial payment at the time of the revocation. Otherwise, the return is free of charge for you. You must fulfil any obligations to refund payments within 30 days of sending your notice of cancellation.

Special notes
Your right of withdrawal expires prematurely if your contractual partner has started to perform the service with your express consent before the end of the withdrawal period or if you have initiated this yourself (e.g. by download etc.).

The warranty is provided in accordance with the statutory provisions, whereby in the event of a defect in the goods, we shall first make a subsequent delivery or rectify the defect at your discretion. If the rectification of defects fails or if the subsequently delivered goods are also defective, you may return the goods for a refund of the full purchase price or keep the goods and reduce the purchase price. For information on any manufacturer’s warranties, please refer to the product documentation.
Liability is limited to the item price except in the case of intent.

Retention of title
The delivered goods remain our property until full payment has been made.

Place of jurisdiction
“Austrian law shall apply to the exclusion of reference norms (IPRG and EVÜ) and to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG; BGBl 1988/96).

The parties agree on the jurisdiction of the relevant court for Brixen im Thale. If the customer is a consumer within the meaning of the KSchG and has his domicile or habitual residence in Austria or is employed in Austria, the court in whose district the domicile, habitual residence or place of employment of the customer is located shall have jurisdiction.

Validity-preserving reduction
If provisions of these General Terms and Conditions, the Supplementary General Terms and Conditions and any further agreements are or become invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a provision which comes as close as legally possible to the originally intended purpose. The same applies to the filling of a contractual gap.

Privacy policy
We use your inventory data exclusively for processing your order. All customer data is stored and processed by us in compliance with the relevant provisions of the Federal Data Protection Act (BDSG) and the Teleservices Data Protection Act (TDDSG).

You have the right to free information, correction, blocking and deletion of your stored data at any time. Please contact or send us your request by post or fax.

We do not pass on your personal data, including your home address and e-mail address, to third parties without your express consent, which can be revoked at any time. Excluded from this are our service partners who require the transmission of data for order processing (e.g. the shipping company commissioned with the delivery and the credit institution commissioned with the payment processing). In these cases, however, the scope of the transmitted data is limited to the necessary minimum.

All prices mentioned are final prices including VAT and monopoly tax (except in our wholesale). Despite all the care we take, even we make a mistake once in a while. Therefore, we reserve the right to deliver your order in the event of errors, unjustifiable price and product changes, as well as delivery bottlenecks on the part of our upstream suppliers.

Illustrations partly contain decoration or additional equipment. Prices apply without these.